We accept returns within 30 days of purchase. 

You must fill out the Online Return Form below and Return List to the left before returning any item.

We want you to enjoy your product as much as we do! If for any reason you wish to return an item please complete the following:


Return list

1 -  Complete Online Return Form (listed below)

2 - An email will be sent to you within 2 business days with your Free Shipping Label

3 -  Place all unworn, unwashed and undamaged Items in their original packaging with all original enclosed documentation.

4 -  Print out and place your Free Return Shipping Label on the outside of the box (sent through email step 2). 

5 - Place items in the mail!

6 - Receive money back within 5-7 business days


note: Exchanges are processed as a new order. If you wish to make an exchange please return your original item using the Online Return Form and then continue to our online store and select the new item you would like to purchase.

Aurorei reserves the right to refuse any refund that does not comply with the above stated Form.


Online return form

Name *
Authorization *
A password was included in your purchase upon delivery / sent to your email. Please provide the code below
Please include the order number that you received upon purchase of your item.

Return / Exchange Inquiries: